Our Commitment
Grid Activity
Safety & Preparedness
In the Community

Committed to our people and our customers

We equip employees with the resources and support they need to be successful. We encourage teamwork and provide a safe, rewarding, equitable, and inclusive work environment. We make no compromise when it comes to safety and security.

2023 performance

  • We kept our annual cost to customers below 2018 levels for the fifth consecutive year, delivering on our flat-for-five commitment to Albertans.
  • Through ongoing employee training, learning and engagement opportunities, we continued efforts to build an inclusive environment where all of our employees feel safe and comfortable being their authentic selves. Our employees raised more than $800,000 for charities across the province in 2023, after the dollar-for-dollar match by AltaLink. We have raised approximately $11 million over 21 years in support of United Way.
  • We received the President’s Award for Safety Excellence in Transmission from Electricity Canada in 2023, the seventh consecutive year the company has been honoured. AltaLink was once again the top performer in the transmission category for companies with 300 to 1,500 full-time employees.
  • We achieved our best-ever annual results in customer satisfaction.

Sustainability in action

Recognized for reliability

Electricity Canada recognized AltaLink with a 2023 Resiliency and Reliability Award for dedication in asset management, innovation in reliability, outage communications, and overall reliability and resiliency management.

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AltaLink’s culture of safety

In 2023, for the seventh consecutive year, AltaLink received Electricity Canada’s President’s Award of Excellence for employee safety as the best performing transmission company with 300 to 1,500 employees.

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AltaLink employees and contractors who plan, manage, or work on our transmission line rights-of-way participate in training sessions to understand the importance of planning work-tasks and executing plans with safety top of mind.

AltaLink’s integrated Environment, Health and Safety Management System (EHSMS) conforms with both the ISO 14001:2015 Environmental Management System requirements, and the ISO 45001:2018 Occupational Health and Safety Management System requirements. At AltaLink, health and safety excellence are core values for field and office employees. Our employees and contractors know that there is nothing more important than the safety of themselves, and each other.

Learn more about AltaLink’s programs and procedures that reduce risks and control hazards in the workplace in our Health and Safety Policy.

2023 achievements

$800,000

raised by employees for the United Way

7th

consecutive reception of Electricity Canada’s President’s Award of Excellence

5th

consecutive year keeping our cost to customers below 2018 levels